Booking terms, our role as concierge and coordinator, the licensed local partners who deliver the experiences, limits of liability, and the single-day nature of the experiences
Pay in full or a 50% deposit; free cancellation up to 7 days before (less non-refundable costs); the Concierge Day first-two-hours promise; how refunds are processed
What personal data we collect, why, how long we keep it, who it is shared with (local partners, Stripe, and — only with consent — Google/Meta), and your rights under GDPR
Exactly which cookies the site sets (essential, analytics, marketing), why, how long they last, and how you stay in control
Working only with licensed guides and vetted drivers, on-the-ground support via WhatsApp, and practical safety notes for travellers in Luxor and on the Red Sea.
The common questions — is it worth it over a group tour, who guides and drives, how payment works, what happens if plans change — gathered here in one place.
Luxor